{"id":1233,"date":"2025-03-12T15:25:10","date_gmt":"2025-03-12T13:25:10","guid":{"rendered":"https:\/\/www.lemlist.com\/academy\/?p=1233"},"modified":"2025-03-12T15:25:12","modified_gmt":"2025-03-12T13:25:12","slug":"connect-aircall-to-lemlist","status":"publish","type":"post","link":"https:\/\/academy.lemlist.com\/academy\/start-with-lemlist\/connect-other-tools\/connect-aircall-to-lemlist\/","title":{"rendered":"Connect Aircall to lemlist"},"content":{"rendered":"\n

Aircall integration<\/h2>\n\n\n\n

Aircall integration allows you to make calls directly from lemlist for a smoother experience.<\/p>\n\n\n\n

Make sure you have:<\/p>\n\n\n\n

1<\/span>
At least 3 seats on your Aircall account<\/div><\/div>\n\n\n\n
2<\/span>
The Multichannel Expert or Outreach Scale plan in lemlist<\/div><\/div>\n\n\n\n

Once you have your Aircall subscription:<\/p>\n\n\n\n

1<\/span>
Go to Settings > Integrations<\/strong> in lemlist.<\/div><\/div>\n\n\n\n
\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n
2<\/span>
Connect your Aircall account.<\/div><\/div>\n\n\n\n
\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

Once the connection is made, you\u2019re ready to add a call step to your campaign.<\/p>\n\n\n\n

<\/p>\n\n\n\n

How to add a call step in your campaign<\/h2>\n\n\n\n
1<\/span>
Go to your campaign’s Sequence <\/strong>section.<\/div><\/div>\n\n\n\n
2<\/span>
Click the + <\/strong>sign and select the Call<\/strong> step.<\/div><\/div>\n\n\n\n
\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

Inside the call step:<\/p>\n\n\n\n

1<\/span>
Add a note that will show when the Call task is created for each lead.<\/div><\/div>\n\n\n\n
2<\/span>
If needed, select the Force sender<\/strong> option to assign the task to a specific team member.<\/div><\/div>\n\n\n\n
\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

After adding the call step, continue setting up your campaign, add leads, and launch it.<\/p>\n\n\n\n

<\/p>\n\n\n\n

Making the call<\/h2>\n\n\n\n

Once a Call task is created for your lead:<\/p>\n\n\n\n

1<\/span>
Go to the Tasks<\/strong> section.<\/div><\/div>\n\n\n\n
2<\/span>
Click on the phone icon or Call<\/strong> button to make the call.<\/div><\/div>\n\n\n\n
\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n
3<\/span>
Review the note you added earlier under the Call step for guidance.<\/div><\/div>\n\n\n\n

If you reach your prospect, you have these options:<\/p>\n\n\n\n

    \n
  • Mark as Interested<\/strong>: The deal is won, and the sequence stops for this prospect.<\/li>\n\n\n\n
  • Mark as Not Interested<\/strong>: The deal is lost, and the sequence stops for this prospect.<\/li>\n<\/ul>\n\n\n\n

    You can choose these options by clicking the emojis in the top right corner of the screen.<\/p>\n\n\n\n

    If you want the campaign to continue, just mark the task as Done<\/strong>. Once done, the lead will move to the next step in the campaign, and the Call task will be removed from your tasks.<\/p>\n\n\n\n

    \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

    <\/p>\n\n\n\n

    Other task options<\/h2>\n\n\n\n
      \n
    • Assign<\/strong>: If a colleague knows the prospect better, you can assign the call to them.<\/li>\n\n\n\n
    • Snooze<\/strong>: Delay the call task for a specific time.<\/li>\n\n\n\n
    • Unsubscribe<\/strong>: If the prospect asks to be removed, unsubscribe them to stop all future communication.<\/li>\n<\/ul>\n\n\n\n

      Pro Tips<\/h2>\n\n\n\n
        \n
      • Positioning<\/strong>: Add a call step after the first or second email, when the lead is still warm.<\/li>\n\n\n\n
      • Preparation<\/strong>: Review past interactions before calling to tailor your conversation.<\/li>\n\n\n\n
      • Follow-up<\/strong>: After the call, follow up with an email or message to keep the momentum.<\/li>\n<\/ul>\n\n\n\n

        Adding a call step increases your chances of success by engaging with your leads in multiple ways.<\/p>\n\n\n\n

        <\/p>\n","protected":false},"excerpt":{"rendered":"

        Aircall integration Aircall integration allows you to make calls directly from lemlist for a smoother experience. Make sure you have: Once you have your Aircall subscription: Once the connection is made, you\u2019re ready to add a call step to your campaign. How to add a call step in your campaign Inside the call step: After […]<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[13],"tags":[],"class_list":["post-1233","post","type-post","status-publish","format-standard","hentry","category-connect-other-tools"],"acf":[],"_links":{"self":[{"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/posts\/1233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/comments?post=1233"}],"version-history":[{"count":2,"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/posts\/1233\/revisions"}],"predecessor-version":[{"id":1914,"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/posts\/1233\/revisions\/1914"}],"wp:attachment":[{"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/media?parent=1233"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/categories?post=1233"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/tags?post=1233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}