{"id":654,"date":"2024-10-15T14:27:58","date_gmt":"2024-10-15T12:27:58","guid":{"rendered":"https:\/\/www.lemlist.com\/academy\/?p=654"},"modified":"2025-03-12T16:16:28","modified_gmt":"2025-03-12T14:16:28","slug":"add-cold-calling-steps-to-your-campaign","status":"publish","type":"post","link":"https:\/\/academy.lemlist.com\/academy\/launch-campaigns\/create-a-campaign\/add-cold-calling-steps-to-your-campaign\/","title":{"rendered":"Add cold calling steps to your campaign"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Set up in-app calling or an integration<\/h2>\n\n\n\n<p>To make calls from lemlist, you currently have three options:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In-app Calling feature built into lemlist <strong>(recommended)<\/strong><\/li>\n\n\n\n<li><a href=\"https:\/\/www.academy.lemlist.com\/start-with-lemlist\/connect-other-tools\/connect-aircall-to-lemlist\/\" data-type=\"post\" data-id=\"1233\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Aircall integration<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.academy.lemlist.com\/start-with-lemlist\/connect-other-tools\/connect-ringover-to-lemlist\/\" data-type=\"post\" data-id=\"1143\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Ringover integration<\/a><\/li>\n<\/ol>\n\n\n\n<p>Once you have configured lemlist in-app calling or an integration, you can add a call step to your campaign.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to add a call step in your campaign<\/h2>\n\n\n\n<div class=\"wp-block-lemlist-academy-blocks-ordered-list\"><span class=\"number\">1<\/span><div class=\"text\">Go to your campaign&#8217;s <strong>Sequence <\/strong>section.<\/div><\/div>\n\n\n\n<div class=\"wp-block-lemlist-academy-blocks-ordered-list\"><span class=\"number\">2<\/span><div class=\"text\">Click the <strong>+ <\/strong>sign and select the <strong>Call<\/strong> step.<\/div><\/div>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69fdfb42d1c5a&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69fdfb42d1c5a\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"492\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.academy.lemlist.com\/wp-content\/uploads\/2024\/10\/image-32-1024x492.png\" alt=\"\" class=\"wp-image-657\" srcset=\"https:\/\/academy.lemlist.com\/academy\/wp-content\/uploads\/2024\/10\/image-32-1024x492.png 1024w, https:\/\/academy.lemlist.com\/academy\/wp-content\/uploads\/2024\/10\/image-32-300x144.png 300w, https:\/\/academy.lemlist.com\/academy\/wp-content\/uploads\/2024\/10\/image-32-768x369.png 768w, https:\/\/academy.lemlist.com\/academy\/wp-content\/uploads\/2024\/10\/image-32-1536x738.png 1536w, https:\/\/academy.lemlist.com\/academy\/wp-content\/uploads\/2024\/10\/image-32-2048x985.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>Inside the call step:<\/p>\n\n\n\n<div class=\"wp-block-lemlist-academy-blocks-ordered-list\"><span class=\"number\">1<\/span><div class=\"text\">Add a note that will show when the Call task is created for each lead.<\/div><\/div>\n\n\n\n<div class=\"wp-block-lemlist-academy-blocks-ordered-list\"><span class=\"number\">2<\/span><div class=\"text\">If needed, select the <strong>Force sender<\/strong> option to assign the task to a specific team member.<\/div><\/div>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69fdfb42d2176&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69fdfb42d2176\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"492\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.academy.lemlist.com\/wp-content\/uploads\/2024\/10\/image-33-1024x492.png\" alt=\"\" class=\"wp-image-658\" srcset=\"https:\/\/academy.lemlist.com\/academy\/wp-content\/uploads\/2024\/10\/image-33-1024x492.png 1024w, https:\/\/academy.lemlist.com\/academy\/wp-content\/uploads\/2024\/10\/image-33-300x144.png 300w, https:\/\/academy.lemlist.com\/academy\/wp-content\/uploads\/2024\/10\/image-33-768x369.png 768w, https:\/\/academy.lemlist.com\/academy\/wp-content\/uploads\/2024\/10\/image-33-1536x738.png 1536w, https:\/\/academy.lemlist.com\/academy\/wp-content\/uploads\/2024\/10\/image-33-2048x985.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>After adding the call step, continue setting up your campaign, add leads, and launch it.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Making the call<\/h2>\n\n\n\n<p>Once a Call task is created for your lead:<\/p>\n\n\n\n<div class=\"wp-block-lemlist-academy-blocks-ordered-list\"><span class=\"number\">1<\/span><div class=\"text\">Go to the <strong>Tasks<\/strong> section.<\/div><\/div>\n\n\n\n<div class=\"wp-block-lemlist-academy-blocks-ordered-list\"><span class=\"number\">2<\/span><div class=\"text\">Click on the phone icon or <strong>Call<\/strong> button to make the call.<\/div><\/div>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69fdfb42d24c0&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69fdfb42d24c0\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"493\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.academy.lemlist.com\/wp-content\/uploads\/2024\/10\/image-34-1024x493.png\" alt=\"\" class=\"wp-image-659\" srcset=\"https:\/\/academy.lemlist.com\/academy\/wp-content\/uploads\/2024\/10\/image-34-1024x493.png 1024w, https:\/\/academy.lemlist.com\/academy\/wp-content\/uploads\/2024\/10\/image-34-300x144.png 300w, https:\/\/academy.lemlist.com\/academy\/wp-content\/uploads\/2024\/10\/image-34-768x370.png 768w, https:\/\/academy.lemlist.com\/academy\/wp-content\/uploads\/2024\/10\/image-34-1536x739.png 1536w, https:\/\/academy.lemlist.com\/academy\/wp-content\/uploads\/2024\/10\/image-34-2048x986.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<div class=\"wp-block-lemlist-academy-blocks-ordered-list\"><span class=\"number\">3<\/span><div class=\"text\">Review the note you added earlier under the Call step for guidance.<\/div><\/div>\n\n\n\n<p>If you reach your prospect, you have these options:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Mark as Interested<\/strong>: The deal is won, and the sequence stops for this prospect.<\/li>\n\n\n\n<li><strong>Mark as Not Interested<\/strong>: The deal is lost, and the sequence stops for this prospect.<\/li>\n<\/ul>\n\n\n\n<p>You can choose these options by clicking the emojis in the top right corner of the screen.<\/p>\n\n\n\n<p>If you want the campaign to continue, just mark the task as <strong>Done<\/strong>. Once done, the lead will move to the next step in the campaign, and the Call task will be removed from your tasks.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69fdfb42d2889&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69fdfb42d2889\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"494\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.academy.lemlist.com\/wp-content\/uploads\/2024\/10\/image-35-1024x494.png\" alt=\"\" class=\"wp-image-660\" srcset=\"https:\/\/academy.lemlist.com\/academy\/wp-content\/uploads\/2024\/10\/image-35-1024x494.png 1024w, https:\/\/academy.lemlist.com\/academy\/wp-content\/uploads\/2024\/10\/image-35-300x145.png 300w, https:\/\/academy.lemlist.com\/academy\/wp-content\/uploads\/2024\/10\/image-35-768x371.png 768w, https:\/\/academy.lemlist.com\/academy\/wp-content\/uploads\/2024\/10\/image-35.png 1226w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Other task options<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Assign<\/strong>: If a colleague knows the prospect better, you can assign the call to them.<\/li>\n\n\n\n<li><strong>Snooze<\/strong>: Delay the call task for a specific time.<\/li>\n\n\n\n<li><strong>Unsubscribe<\/strong>: If the prospect asks to be removed, unsubscribe them to stop all future communication.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Pro Tips<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Positioning<\/strong>: Add a call step after the first or second email, when the lead is still warm.<\/li>\n\n\n\n<li><strong>Preparation<\/strong>: Review past interactions before calling to tailor your conversation.<\/li>\n\n\n\n<li><strong>Follow-up<\/strong>: After the call, follow up with an email or message to keep the momentum.<\/li>\n<\/ul>\n\n\n\n<p>Adding a call step increases your chances of success by engaging with your leads in multiple ways.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Set up in-app calling or an integration To make calls from lemlist, you currently have three options: Once you have configured lemlist in-app calling or an integration, you can add a call step to your campaign. How to add a call step in your campaign Inside the call step: After adding the call step, continue [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[47],"tags":[],"class_list":["post-654","post","type-post","status-publish","format-standard","hentry","category-create-a-campaign"],"acf":[],"_links":{"self":[{"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/posts\/654","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/comments?post=654"}],"version-history":[{"count":4,"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/posts\/654\/revisions"}],"predecessor-version":[{"id":1248,"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/posts\/654\/revisions\/1248"}],"wp:attachment":[{"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/media?parent=654"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/categories?post=654"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/academy.lemlist.com\/academy\/wp-json\/wp\/v2\/tags?post=654"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}